I don't know if the OP was clear, but if the words in the post are accurate I don't see what the conjecture might be. Apparently a loud alarm occurred on the first floor. This alarm went off at least several minutes before the OP left the locker room on her own as the fire trucks had already arrived. She never heard the alarms. Not only did she not hear an alarm but she was advised they were apparently deliberately turned off. No one came to advise her that there was an event. When she independently went to take the elevators someone redirected her to the stairs. This suggests that for emergency purposes the elevator was shut down. If the spa's emergency plan is to wait for people to come to the elevator then send them down the stairs that could leave people elsewhere on the second floor unaware of a fire. No idea what the Florida Fire Prevention Code may require if anything for this particular business. But the fire marshal will know.
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