This may not be helpful even in the short term, but if it can't be exchanged, have you tried rotating it a quarter turn? Of course then you will be sleeping with a lump across your mid section. Sigh.
I too, am less than enamored with the (3) different mattresses we have tried since we have been here. Our next step will hopefully be a thick temperpedic- type mattress topper on the very expensive wet sandbag of a bed we now have. I am close to having my hubby in agreement..... as they don't make them for half the bed.
Even egg crate foam isn't making it. Cold that be why I'm getting bags under my eyes? No, wait. I'm a senior.
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