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When people say that they are disappointed in something- why not just listen- without being rude? You never know the circumstances. Maybe you need to walk a mile in their moccasins!!!
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I totally agree, but another option is
not to respond at all. I mostly enjoy hearing opinions both good and bad, so the "constant complainers" don't bother me. The people who always jump in to tell them to leave make me shake my head, though. It's dismissive and uncalled for.
For those who find certain posters or negative posts annoying, the ignore feature is your friend. :-)
In the end, this is an (mostly) anonymous discussion board and
nothing said here is worth getting upset about.