Oh for cripes sake people, does he have to spell it out? What difference does it make who was on the phone? I've experienced the same at Cody's. 3 times and your out in my book. The food stinks, the service is beyond stinky, and as for talking to the management.....he doesn't care. And before you all start asking did you get his name, Yes, we got his name, the waitresses name, and we wrote the owner a long letter. And yes he answered us too....Was just as rude as the help. I will never go back, and I tell people not to go there also. What, the only time the service is better is when the snow birds are here, there are no excuses for bad service and bad food.
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