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If we receive great customer service, we reward our server with a 30% CASH tip so that he/she gets it right away.
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This is coming from pure ignorance since I've never worked at a restaurant, but aren't the servers given their tips at the time the credit card is charged?
There have been cases in the news recently of owners (Batali and Bastianich, for example) skimming tips, but I never thought about how the process works for the servers. Thanks for the "tip!" I'll keep it in mind going forward.