Hubby and I stopped for lunch today. It was 11:30 and we were starving. We hadn't been planning on eating lunch out but as we were traveling 441 South and others had raved about it we thought we would give it a try.
Place was busy with several large parties but there were seats available. We waited an hour for our food (1 meatball sub and 1 sausage sub) and when the table across from us, who had come in after us, got their food, we got up and left. Tim, the owner, followed us out and did apologize...said our food ticket had fallen and he didn't see it. He offered us lunch on the house, but at that point we weren't interested any longer. I blame the server, Nikki, who was not pleasant, did not get our drink order correct, never did bring a straw when requested, and was totally uninterested in serving us. Her focus seemed to be those people who were regulars and/or friends. She should have realized that we hadn't gotten our food and should have followed up.
Will we try it again?? Probably not. Sorry, Tim, but your servers should be an asset not a liability.
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