Quote:
Originally Posted by TraceyMooreRN
I am surprised by the fact that you knew "the cough for two weeks" went first. I can't imagine what it feels like to have a child injured (no matter what age) and then have to wait. However--please know there is protocol for triage--not just coughing. Yes--patients who can see urgent care or their MD need to go and leave the ER for true emergencies....  |
Of course people around you in the ED waiting room ask what you're there for and are so willing to tell you what their ailment is. That's how I knew she had had a cough. This was not an elderly person, or I would have been more concerned. She wasn't in any distress.
I agree, those non-emergencies need to be seen by a physician or attended to by urgent care but that's where the problem lies, People use the ED as a physician's office.
I am aware there is a triage protocol, but where I've worked, a head injury
is more serious and takes priority. Trust me, I've seen bad outcomes from such injuries.