Quote:
Originally Posted by Irishmen
BBB is a waste of time and since the business pays to be listed the complaints are easily manipulated. All the business has to reply to the BBB is they contacted the customer and couldn't work it out. Complaint goes away like it never happened.
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BBB is not a waste of time. I mostly check with BBB before I hire anyone to see how many complaints are on file. It doesn't always work but it's better than going in blind.