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Old 06-19-2013, 12:11 PM
djm619 djm619 is offline
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I am so sorry about your experience. I truly am. I agree with you that in today’s world people NEED to know about this as a part of the booking of a room. Easy access to the internet to way too important to folks today to not be notified in advance. I too will make an effort to remind folks about this but to be honest so many folks book it before they even talk to me since it is a different department. I your case I forgot you made your living off the internet and likely needed easier access. I apologize on my part and I will learn from this.
I will copy your message and send it to the correct folks to see if they can FORCE our bookers to inform people about NOT having internet. Your efforts in writing this message won’t be in vain.
Again I am sorry about this. I hope you got home safe and are now rested and plugged back into the good life. Be well and take care.
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