Stellar is good on the customer service side and their employees are very personable. However, their performance is not that good in terms of results. I have them for pest, lawn and shrub fertilizing. I mow my own lawn, and thus the only way to get rid of weeds or ants is to call them in between their 2 month applications. They will come out and spot weed, fungus, or spot ant control. My lawn looks bad. Most lawns except my neighbor who uses them all look better. It has root rot, weeds, spotty, brown... They have used every excuse from not enough water..(they set the sprinkler control recommendations), its summer and the hot weather causes it, and the sod used by the builder is really poor. They do not use a weed and feed since they don't want it on the concrete and the sandy soils would not work according to them. Odd that Home Depot, others sell the product though. The shrubs are also not doing that well. I have got "I don't know what it is", bad soil, etc. The yard looks worse than when it was put in and than they took over.
Btw. The additional month you get if you pay for one year is nothing. You get NO additional maintenance of their products. What you DO get is one month of calling them for fixing one of their services not performing.
Thus I doubt I would renew or recommend them highly. Again, good customer service, but...
So if there is some company out there that is very good and reasonable, I too am looking along with my neighbor and friend.
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