Have had a similar experience with Massey - great customer service and they would come out everyday if I called them, but I expect them to be proactive so I don't have to call continuously to address these issues. I have Zoysia and am convinced I would be better off with St. Augustine which I have had before. When Zoysia is good it is very, very good but most of the time it is bad and horrid. Lots of maintenance, fungus, root rot etc. Just doesn't hold up well under these Village conditions. And I don't believe it is the lawn service at this point it is either the soil or lack of, the sod that was put down, or God's way of driving me crazy.
I don't understand this crabgrass either - they tell me it's because of all the water. Well ever heard of crabgrass prevention??? I don't believe they do anything to prevent anything 'cause then we would think we don't need them. Don't know the answer - just that it is driving me nuts 'cause I love a nice lawn to walk in. Oh, and by the way I have to big dogs doing their business out there too, but don't see where they are creating a problem except in the winter when we don't get a lot of rain.
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