I did a "live chat" with Linksys. She told me to enter their IP address in that box in my browser (IE) and a login window would come up but for some reason something in my computer security is blocking it. The first dozen times I entered it a bunch of tech-help websites came up like when you do a Google search. All the articles had Linksys' IP address as part of the name of the articles. After a while I tried it again and the IE error page came up saying it wasn't a valid host name. So I guess I'll try the reset button on the router. It's 3.5 yrs old so I don't have any manual or anything. It's a Linksys Wireless-N Router, model# WRT160N V2.

Can someone try to enter the IP address (192.168.1.1) in your browser window & see if a login page comes up? I can't reset the password if I can't get the router setup login page. Thanks!