[Patty55]

Originally Posted by tomjbud

Comcast customer service is the worst I have ever dealt with! I spent 4 hours on the phone and chat with Comcast yesterday. My problem is slow internet. We can't stream movies or video. Our download speed tested less than 1 mbps. I am paying for 10 mbps service. I kept getting transferred from one person to another with a long wait between each one. After talking to several Comcast tech people, I have come to the conclusion that if you can't fix it by recycling your modem, they cannot help you. I am waiting for them to call back and schedule a service call. My wife said not to hold my breath. It was an incredibly frustrating and pointless experience. There is no other business I can think of that has such convoluted and worthless customer service. I will most likely switch to Century Link.

You will find the internet speed slows down at times when more people are using it. If you run a speed test in the middle of th night it will be faster.