Quote:
Originally Posted by hockeypuck
Today it took 2.5 hours and 5 different [phone calls to finally come up with a realistic costs for my wife's upcoming surgery??Hospital called yesterday and said we need 1200,00 so you can enter the hospital and have your hand surgery? Why? Why so much? She has insurance and it pays 80-20 and her deductible has been met.She had options of going to the OP surgery center in Lady Lake si I called them and they told me to get a CPT code and no one either knew what that was or did not want to provide it too me? Finally with the threat of contacting the President of the hospital, it was instantly located in paperwork? SURPRISE!!!!--After acquiring this information I contacted the office manager and provided her the code and she called me back and said the surgery would costs 75.00!!!! So question anything to do with money PLEASE
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I'm thinking after reading about your problem that it could've been a potential fraud event. I've had similar problems in the past and when I'm having the conversation via phone call, I always ask the name of the person I'm speaking to and also for the name and ph.# of the supervisor in charge. After that ,it's so weird, that things change pretty quickly.