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Old 07-21-2013, 06:02 AM
mac9 mac9 is offline
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We used to go to Havana faithfully every Monday for the karaoke which has since stopped. We had reached the point that we always ate dinner at home before going there and just had drinks. When karaoke ended, we never went back. We have now had 2 experiences there, one good, one bad. On Monday we went in after golf. The place had only a few tables filled. We waited 25 minutes for someone to wait on us. We ordered and waited another 30 minutes and still no food. There also didn't seem to be anyone in the kitchen. We finally casked the bartender to send the manager over. We asked for our check for our drinks and said to cancel the food order. She was most apologetic and refused to give us a check for our drinks, so we just left.
We had already been convinced by friends to go see the new "show" on Saturday evening. We had a 6:30 reservation and were seated promptly. By 7, we had not seen a server. Saw the manager walk by (Alex) who actually asked us if everything was ok. We explained the situation and we had a server at the table immediately. Seems that she didn't know that we were her table. She was serving 3 other tables in the dining room and had 2 outside tables. However, after that, she took our drink orders and was very attentive the remainder of the evening. Alex revisited our table and told us that we would have desserts on the house for our initial troubles. The meal was good (Seafood fra diavolo) and spouse had sicilian steak which he said was also very good.
The entertainment is fantastic...these kids are good! They sing their hearts out while multi-tasking serving. One was actually tallying bills on the computer while holding the mike and singing!
All of this means that there are some problems that do still exist. I can't imagine why a server would have tables both inside and outside. By the way, Kris was also serving and left the managing to Alex!
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