[Barefoot]

Originally Posted by gomoho

... the house behind me is (or at least was) maintained by Stellar and looks abandoned at this point. I have had to call them previously to get them out here to do something so I guess I need to do so again. No one has occupied the house in the past 2 years so the cat's been away!

Originally Posted by batman911

They always answer if we call and immediately take action to investigate and solve any problems.

Originally Posted by james951

Stellar has been really good at customer service side. They come when we call.

Originally Posted by ankeny

I'm in my second total care contract (13 month contract) with Stellar, the first year was great however there service has gone down hill fast during the second year.

I find the comments about Stellar troubling. We recently had a problem which was reported to us by our neighbors and our Housewatch company. Yes, Stellar is responsive when you call. But as a seasonal resident, I don't want to rely on complaints from neighbors or reports from Village Watchdogs.

Having said that, Stellar is still the best company we've found for "one-stop shopping/package lawn care".