Talk of The Villages Florida - View Single Post - Bad Taste Left In The Mouths Of Our Guests
Thread: Bad Taste Left In The Mouths Of Our Guests
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Old 07-25-2013, 07:09 PM
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BarryRX BarryRX is offline
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Originally Posted by justjim View Post
The Banquet Manager clearly should be fired and perhaps his boss. OP'S phone message was never returned and email never answered. This is totally unacceptable and awful business management---exactly the reasons restaurant owners go bankrupt.
I have to agree. If the banquet manager actually handled the situation as described, he won't have to worry about being too busy for very long. I do think it a little odd though to leave a voice mail about showing up with 32 people, and not confirm the reservation with a real live person. As for my own personal experience at glenview, whenever my foursome plays there we always stop for lunch, and both the service and the food, and the view out the windows has been lovely!