Considering some of the winds, it could have been a branch that broke off and hit the A/C; doesn't necessarily have to be a branch dropping directly onto the unit (I've certainly dodged enough palm branches recently).
I'd call the Warranty Department and ask them who to contact. They should know.
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Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)
"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein
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