We are in Hadley and saw neighbors getting their roofs replaced so we called TV Warranty and got name of roofer who installed our roof who inspected it and said we had "excessive granule loss" and sent sample shingles to Owens Corning (OC) . OC tested shingles and said they were OK ... I asked them to re-test which they say they did and shingles are still OK ... had different roofer inspect roof who said we had "excessive granule loss" and sent in more sample shingles. Yesterday I called OC re status of claim and they said they had everything they needed and that they changed their claim procedure: for all houses with roofs installed in 2008 they had hired their own inspector and he/she would contact us in August to inspect the roof ... FYI ...
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