Talk of The Villages Florida - View Single Post - Bad Taste Left In The Mouths Of Our Guests
Thread: Bad Taste Left In The Mouths Of Our Guests
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Old 07-28-2013, 02:04 PM
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capecodbob capecodbob is offline
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Quote:
Originally Posted by rockyisle View Post
I'm just amazed that you all even bothered to head up to Glenview without a confirming phone call back. There's no way I'd take a group that large, that far for lunch anywhere without confirmation...
We love the Glenview. We've never had an issue with service for our golf league, but we definitely have confirmed reservations before we show up.
Exactly!
I've had the task of arranging large groups for lunch and dinner. If I called any restaurant and didn't get a call back, I would NEVER ASSUME they got my call. AND I would seek out another place to go for lunch. The fact that they didn't call you back should have set off a RED FLAG. I'm not surprised that you had the results that you experienced. Chalk it up to a lesson learned.
Bob