I also have DirecTV but when it was installed it couldn't go anywhere but on the roof since I live in a Patio Villa and between my house and the one directly in back of me there is a huge tree and that tree would block the signal if it were on the ground. This was about a year ago. That tree has grown quite a bit and I kept getting "searching for satalite signal" messages so I called them again and told them - they did sent out a tech (free of charge) and he discovered that since the tree has grown so high, it was now interrupting the signal so he moved the dish. That was all find and well. Then, when I get my bill, I just about flipped out. It was now $10.00 a month more and I wanted to know why. Well, seems they "automatically" added the "protection" plan on and I did not request that. I told them that the problem I had was not my fault and the free tech visit was offered to me and was just supposed to be that - free. Well, after going round and round, I got my monthly bill reduced - anxiously waiting to see what they are really going to charge me when I get my next bill. I would advise everyone to WATCH your BILLS - not only for DirecTV but centurylink and all other billings. Centurylink had charged me "late fees" for three months at the rate of $5.00 per month. I called them and wanted to know how I could possibly be late since I never write them a check - that my bill was set up for automatic bill pay. Their response - well, sometimes there's a glitch in the system!!!!! What a crock. Got that one taken care of too and when I finally got it "squared" away, I cancelled my landline!
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