Quote:
Originally Posted by graciegirl
I have been present when people speak to restaurant staff as if they were there to lick their shoes. They speak harshly, commanding them and without a tad of politeness or consideration.
I have seen them berate them for minor situations like running out of water and I have seen them order them like slaves.
I can't imagine on a daily basis what it must be like to be subjected to that kind of atmosphere. I have found the servers in The Villages are the best and most patient of any that I have encountered in my whole life.
I think most of us old farts have very high expectations from the country clubs that are not really country clubs but come through with eatable food at a very low price.
Our village has a dine around group that goes out on a Friday night in high season and of course cannot get reservations during that time for our group that gets as big as thirty, sometime. We are prepared to wait and to chat outside or be seated in smaller groups, enjoying the conversations with each other during waiting. When we are seated because so many have entered at one time, there is usually a LONG delay for food and other service because so many of us came in together. We understand why and I haven't heard any one in our group complain.
It is what it is. There are some restaurant owners that run things better than others and some don't give a care about diplomacy. We have a choice to throw business their way or not. Apparently there is so much business here that even the poor managers stay afloat.
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That's a very overzealous characterization of a small number of diners who are rude. On the other side of the coin, at Glenview, I have witnessed rather repulsive behavior however by a certain Bar Maid/ Manager who from my perspective could be described with the sort of adjectives that you selected for customers. Agree with those who contend that Glenview is not a customer friendly establishment, particularly at the Hostess Station.