We recently went to Universal with our two grandchildren. We made a huge mistake and waited until we got there to buy tickets. It was a nightmare. Not only were the lines very long but each person took upwards of 15 minutes or more at the ticket window. I couldn't understand why it took so long until it was my turn. The people working at the ticket window want to have a conversation with you and try to sell you all these add ons. I kept telling her all I wanted were the basic tickets but she insisted that was not the best deal. It took me 15 minutes to buy the tickets I wanted. They must work on commission. For the four of us it was just over $400.
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