Quote:
Originally Posted by LSUgirl
I have taken my two dogs there twice. The front staff is very slow and seem to not have their act together. Both times I have been there it has taken them 45 minutes to check me in 45 minutes to check me out. Seems there was only one lady, Judy, that had a personality and knew what she was doing. Unfortunately, I only saw Judy there one time when they initially opened.
The vet seems to be personable and knowledgeable. I can't say the same for the remainder of the staff.
I boarded my dogs for a week while I was out of town. I took all their food/treats & provided the front desk with written instructions as to how to feed my babies. When I picked them up, almost 1/2 of the food was still in the zip lock bag. When I got the dogs home, one of them refused to eat or drink and threw up several times. I finally had to take her to Buffalo Ridge Pet Clinic for an after hours visit.
I was very pleased with Jason Sexton, DMV at Buffalo Ridge Pet Clinic. He was very caring and thorough. I understand Buffalo Ridge Pet Clinic provides grooming and boarding also. After my visit there, I am seriously considering taking my babies there vs Colony.
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I wonder what you mean by "boarding." There are so many different options now for leaving your pet in good hands while you're away, and putting them with a vet is not high on my list. Are they put in a kennel with a run and left on their own? That's what boarding with a vet used to mean.
I would suggest doing a search on the pet forum for recommendations for pet lodges and/or people who keep dogs in their homes or will come to your home and stay with your dogs. There is a pet place who advertises here on the forum, and many have recommended them. And I can recommend Pet Lodge and Spa in Leesburg, who allows their dogs to be out playing all day and only kenneled at meal times and at night, plus someone on premises 24 hours. 29.50 for an 88-lb fur ball.
Your experience with the checking in and out process sounds like it could be typical start-up problems, but the boarding experience you had is not a good story. Getting half your dog food back and a sick pup is unacceptable.