Quote:
Originally Posted by Tri County Landscape
To All Tri County Landscape Customers,
I am very sorry for all the issues everyone has been having. Please allow me the chance to explain. We are still in business and growing everyday. We had to relocate our office very quickly at the beginning of July because our other location we leased was taken away without notice. Once we moved into our new office we were without phone and internet service for 9 days so it made matters even worse. I also give all employees off for the 4th of July every year for 4 days since we do not take any other holidays besides Christmas and Thanksgiving. We have also been implementing new technology for all of mowing crews to make them more efficient and reliable. When you combine all that was going on along with the rain everyday it let our service slip below our normal standards and upset quite a few customers. Everything should be back to normal very shortly. I do apologize for any inconvenience this has caused and would like to say THANK YOU to all the customers that have stuck with us thru this very tough time.
Thank You,
Todd Coon V.P.
Tri County Landscape
8820 N US HWY 301
Wildwood, FL 34785
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MR. Coon,
Thank you for the response and explanation. I am sorry that your business encountered these issues but I do not see how any of these issues would preclude your employees from returning calls to your customers.