In the end it matters little what I think
, but I would have liked to see Janet Tutt’s statement start a bit more like the following:
“We” (unclear who we is) made a mistake. We were faced with a situation where we had to close this wall for “a situation with liability on the property and security”. As a team (whoever that is) we did not properly understand the impact of that decision to our residents. In hindsight we could have managed this much more effectively. The situation then took on a life of its own because of social media……
The only other explanation (which I prefer to not accept) is that "they" did think about this and did not care and are now back pedaling.
Having spent many years in network security for large information technology organizations I have made this mistake.