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Originally Posted by NotGolfer
I believe this!!! As an aside to this....we live near 466A where the "traffic" has gotten incredible. Colony Plaza is "crazy" busy and it's not even "high season" yet. When picking up RX's at Walgreens a lot of the time there is a wait (meaning a line). I've seen people be down-right nasty, swearing and taking it out on others (in the line and behind the counter). I've observed the pharmacy workers smile and take it, which is good customer service for sure but I've wanted to give them a hug after some of the scenes I've observed. I really don't want my RX's messed up! Granted some folks don't feel well so that could be part of the behavior but really people, does it get the job done faster to have an out-burst?? Anything given with "sugar" will work better in the long run!
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As a pharmacist, I'd like to add that while we have to deal with some pretty nasty acting folks, most of also realize that when folks are sick or worried about someone that is sick they can be unpleasant. Most of my customers were patient, appreciative, and just plain nice. Many became friends and remain so until this day. I especially remember the kids, some of whom were quite ill. When their parents would come up to me and tell me that their child was happy that day because they were going to see pharmacist Barry, it would get to me a bit.