Barry, as a patient I surely have met a nasty pharmacist (CVS on 441). I will never step foot into that CVS again even though my insurance requires my 90 day Rx's to be filled by CVS. Fortunately, I can use the mail order so that is what I will do from now on.
Having worked for a group of cardiologists I realize just as you do how taxing it can be working with patients, however I believe that some pharmacies go for volume rather than customer service. I have never been treated badly at The Medicine Chest which is where all of my 30 day Rx's will be filled from now on, and my insurance does allow that.
Barry continue to be a pleasant pharmacist and your customers will appreciate it. It doesn't go unnoticed, believe me.
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