Just did ours 2 months ago. Someone when we got ours was refused because their birth certificate was from a hospital and they require one with the state embossed seal. I took my passport and Medicare card and things went through without a hitch. Husband's car was a nightmare b/c it had been titled in his name DBA his company. Four trips later, it was finally resolved. They told us that before noon on a Tuesday or Thursday was the best. Also, they take credit cards but charge a 3% fee or so to use it. Checkbook or cash is the best way to go. Needed to remove my glasses for the photo but they don't put weight on the card!
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