Technology and convenience is fine and dandy
We use direct deposit, etc
But as my old man used to say:
'always have a contact in the bank so they get to know you. One never lnows when one needs a small favor"
I have not needed the favor, yet, but one can never say never.
Too much automation i think, is not great in an industry, like banking, where accuracy and privacy are so crucial. Technology is not infalible, neither are humans, but humans have the human touch.
My sis is a vp in pnc in pa. And she does lament about what is trending in the banking industry right now; more tech and a lot less personal servce?.. Alas!
|