[RussB]

About three months ago I bought a hat at the Cane Garden Pro Shop on my way back home to Michigan. Last week I finally tried the hat on and found that, no matter how much I tried to adjust it, it was just too big. Because the hat had never been worn and still had all the tags on it, I thought I could just exchange it for a smaller size when I returned to The Villages this week. Even though I only wanted an exchange, the manager told me he would like to help but the policy is "30 days on returns". I think he could have helped me out and thereby created a loyal customer. Obviously, I won't shop there any more...I know, I know, caveat emptor.