I do not think you will find any 'golfer' that does not feel your pain. I think The Villages allotted times are very generous and should be observed by the ambassadors. Do not believe for a second they cannot work the pace of play, some are very good, always watching
their course and seem to anticipate issues. A few just hand out water. Not much we as players can do, it is a universal issue until "management" wishes to deal with it.
When I have questions or concerns I have sent email via the web site page:
http://www.golfthevillages.com/contactus.asp
Go to that link and select
championship golf. I find them very responsive. I suspect they would like to find a solution for pace of play also....