Not all companies have the same terms.
An extended warranty is just an insurance policy....the premium is to cover future AC failures should they occur. The extended warranty I have is transferable to a new owner if I decide to sell. Go with an established, reputable company that has been around for a while. Another post mentioned surges and the first thing they should have done is install a surge protector at the disconnect outside for the outside unit. Most likely will have a green or red led light on it if one is installed.
Actually all the heat pump units for the newer homes have a 10 year parts warranty from the manufacturer.
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