Talk of The Villages Florida - View Single Post - Would you buy the extended warranty on A/C or not?
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Old 08-30-2013, 04:23 PM
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I had an AC/heater break on New Year's Eve a few years ago. The tech came out at 11:00 pm and left at 2:00 am. There were no charges for overtime or holiday rates -- it was a flat fee to come out (I believe around $85) and regular hourly rate. I asked the Sunkool tech why no extra fees for labor and was told that if a contractor wants to work in TV, they have to agree to charge the same rate at all times. I don't know if this is true but do know that I haven't seen weekend, evening, holiday or overtime rates ever being charged here for any repair work.
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