Quote:
Originally Posted by billethkid
"Soft" openings are usually not intended to work out the bugs and train.
The better run retailers and food establishments will always do their training and debugging before opening....hard or soft.
Incidents like the misuse of a patron's card without comment are a sure sign of inexperience...and that may be more than just the server.
I would like to think things like this are isolated incidents and they are for the most part ready to go.
I have participated in several soft openings, specifically soliciting customer reactions and making changes if need be and then have a knock em dead grand opening.
As has already been stated if you are looking for TV happy hour 2 for ones, this is not the place for you. They will no doubt run special promotions of one type or another......but not like Yingling twofers.
Remember if there is something you did not like ask for the owner/manager...it is the only way to help them be successful.
btk
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Hit the nail square on the head..Great Post