[jnieman]

Hi:

I've had Comcast for 5 years for internet and basic cable. Now my bill is $72.00 a month for a promo rate. I do not need the cable TV portion as I have Direct TV but they told me I had to take the cable TV in order to get the internet. I tried to cancel the basic cable but they said then my bill would go up to $81.00 a month. Trying just to talk to someone and get them to help me has been maddening. I have spent hours on the phone waiting and waiting and getting the runaround. I have done some searches on TOTV and have read that Brighthouse is an option for internet. I have the highest speed that Comcast offers so I would need that. Can you all tell me if I am making a mistake by ditching Comcast and picking up Brighthouse for internet only? How is their customer service? Do you have speed problems with Brighthouse and interruptions? Any help will be much appreciated.