Talk of The Villages Florida - View Single Post - Brighthouse or Comcast Help me Choose
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Old 09-03-2013, 06:13 PM
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kellyjam kellyjam is offline
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I live in The Pinellas and got Brighthouse for Internet and Phone. I was happy I didn't have to use Comcast. However I have had a lot of connection problems since my installation in May. (we were gone June and July). I have had servicemen out to the house 4 times with 3 of those times to swap out new equipment latest time being last week. I live in a Sunflower and the equipment is in the front den. My wife can't get a connection on her I-Pad in the bedroom and has to come out to the living room to connect. My cell phone keeps telling me my internet connection is poor.

I run speed tests all the time and most times it is at 11 Mps but other times it drops to .5 and other times drops the connection all together. I must say that Brigthouse has some of the nicest service reps and will get a serviceman out to you very quickly. But I am getting a bit discouraged. It's only my disdain for Comcast and Century Link that has kept me a customer but I must say I am coming to the end of my patience.

The Bronx/Stamford CT/New City NY/Coral Springs FL/Hampton Bays L.I./TV