Quote:
Originally Posted by MikeV
Thanks for the heads up. I too have my own modem and will check my bill closely. I have been looking for a reason to dump them.
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They don't make it easy to dump them. Tried that the past two days just to dump the tv service that I didn't need and keep the internet. They transferred me from one place to another. I was on the phone for 45 minutes and they finally just hung up on me. Then I tried the online chat and the guy got surly with me and you can tell he read my history that I was trying to cancel a service and then he wouldn't talk to me and said to call customer service. They are horrible.