Quote:
Originally Posted by Joe Tomaselli
I have a solid background as an officer of a successful HMO in Mass....these people are totally disorganized from a member/customer service point of view. I see major problems lurking, caveat emptor.
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Interesting - thought it was just me the way everyone loves everything so much, but you are looking at the billing and details and how they are reactive rather than proactive. I think the average Villager (and I mean no disrespect) has medicare, goes in to this lovely facility, is greeted nicely at the door, and has most everything paid for. How is that bad???