Talk of The Villages Florida - View Single Post - USF Health Care - Anyone not happy with them
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Old 09-08-2013, 08:42 PM
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Quote:
Originally Posted by aussiemom View Post
Yes that is the number, both from phone book and their web site. It answers that it is them but it says that you cannot to talk anyone and leave a message at appropriate extension. It is maddening that no one returns calls and there is just no number you have to contact them other than the one listed. All you get is press 18, 11 or 10 (all of which I have used) for scheduling and 14 for nurse. They are your only options short of a phone number for an emergency doctor. She may be really good, but her office setup is lousy. There is no excuse and if they were moving their office or something, then there should be a message on their system saying they are moving and will not be taking any calls for such and such a period of time.
That is exactly why I fired them as my gyno doc. Just went to her practice once then with a follow up back in 2012. Never could get in touch with them to find out about where they sent my script. I dislike that phone run around stuff! I also didn't like seeing a nurse practioner and folks at the front desk were rude to me by talking down to me by calling me "dear" and argued with me about my copay. I know exactly what my insurance pays etc. and I was right! I went to them because they were so highly recommended by folks here on TOTV. Glad others like her practice. It was not a good fit for me. I did a little research and found a much better doctor to fit my needs. Good luck to ya!