Talk of The Villages Florida - View Single Post - Recommendation for Carpet Cleaning Company?
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Old 09-14-2013, 11:18 AM
phil9200 phil9200 is offline
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You should have explained the situation to the customer before you started the job. They should have been told that the price you quoted them was with the furniture in the rooms, now the price will be higher because you have more carpet to clean. At that time if they decided your price was too high you could have left. Stopping when you were not finished and then explaining that it would cost more is bad business.