Quote:
Originally Posted by Shirleevee
We used Ken Spano last week and they were great.
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I called them to change out my low speed 48v motor for a high speed. Kenny arrived quickly the next day with the new motor on his van, but was running behind schedule and in a terrible hurry. The motor on my cart was rusted to the axle gears and Kenny could not get it completely removed, so they towed the cart to the shop the next day. I waited another day to check status and learned my motor had been sold to another customer; I must wait 2-3 weeks for a new one to arrive. I requested a no-cost loaner cart that they delivered the next day; it is slow and has no turn signals or brake lights working. I drove to an event at Colony Plaza on Saturday, parked the cart, and returned to find it making a very loud high pitched noise that stopped when I hit a bump leaving the parking area.