Quote:
Originally Posted by HomeWatch
I took the Village Airport Van and was the 6th one to be dropped off at my house. I was literally in that van for 4 1/2 hours! My airline flight was only 2 hours! I would strongly suggest taking the Villages Transportation option any day! I will never ride in the Villages Airport service again.
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This is exactly what many of us have experienced, but management doesn't want to hear it. The drivers take the brunt of the legitimate complaints.
Of course they cannot run the route with only 1 or 2 passengers and still make a profit. Many of us here in TV have owned or worked in small business for decades and we know what "cost of doing business" is.
But there are people who are willing to pay a little more to not have their time wasted like this, or to be dragged in and out of other golf communities with winding streets and 5 mph limits, to drop somebody off or to pick up in the remotest corner of the development, and then creep back out and get to the highway again.
When I called about this aggravation after it happening 3 times in a row, the manager spoke as though there is only one price that people will pay for door to door service (at the time it was $30 or $35), but I think people would be willing to pay a bit more to get home in less than 3 to 4.5 hours as they often accomplish.
Now that The Villages Transportation has more runs to/from the airport alleviating the time gaps that used to make us sit and waste time in the airport, and door to door service, it's a lot better and we always use them. Once they leave the bus stop on either end, they GO and don't go to other places to get more people.