We also had the same problem with Comcast.called the 800 number and got a very rude customer supervisor and was told nothing could be done. Then I called a Debbie Brainhard at 904 256-1800 left a message and received a call back from a very nice lady at the office near McDonalds on 441. She went over my bill and gave me a new package which is $30.00 less. She said that if I ever have any more problems that I should come into their office and talk to them directly. So far now I'm keeping Comcast.
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