Talk of The Villages Florida - View Single Post - Lake Regional Urgent Care Billing
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Old 09-28-2013, 09:10 AM
vorage vorage is offline
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Quote:
Originally Posted by Bryan View Post
"He said...., She said...." - all verbal, undocumented stuff. To protect yourself and your credit rating, I would send them a certified letter, return receipt requested, disputing the bill in writing. Refer to the phone call if you want, but get the facts of the dispute in writing least you find you next letter coming from a collection agency and you credit rating in tatters.
We had something similar happen several years ago. Our insurance company required bills within one year of the date of service, or the provider was out of luck. And under our state insurance regulations, the provider was not allowed to bill the patient instead. Your provider undoubtedly knows the regulations backward and forwards and is trying to get whatever they can.
I don't know what Florida regulations permit, but in your letter, I would include your 2008 insurance info, tell them the bill should go to your provider for processing. We never heard any more about it, and likely you won't either. But put it in writing and keep a copy with the bill.