We had a softener installed shortly after we moved in due to the reports of hard water. Things went well for about four years, although lifting the bags of salt into the tank got to be a bother. Then we started to get a weird taste in our water, so we replaced the fridge filter, but it continued. And we noticed it in the tap water as well. The fridge died and we bought a new one, but the taste was still there. We replaced the fridge filter twice, but there was no improvement.
That's when we had the softener checked and discovered the resin in the softener was getting into the outlet and contaminating our entire water supply. The softener company wanted $500 to repair the unit plus another $400+ for a filter to remove chlorine which they said was responsible for the damage to the softener. I had them take out the unit entirely.
We got a water hardness test done and it showed the water was only mildly hard. Then we bought a filter system from Nova and installed it. Our water tastes wonderful. There is no problem washing clothes, dishes, or residents. Soaps and cleaners lather normally. Very happy with that change. And the filters should last a year before replacing.
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