We believe you, rockchalk6. Since your parents bought a place here in March, I would forget about renting any more carts, and would just buy one from TV Golf Cart store or the other reputable ones people note here.
The money spent on renting now is better invested in a cart of their own. And get a separate insurance policy for the cart (not on the homeowner policy that can be jeopardized/cancelled because of a cart claim), and get the cart policy with liability in mind.
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