I see nothing wrong with recounting your own experiences with a place that others have had a problem with. I don't think it means that you think the OP was not telling the truth; I think it provides an average assessment across the board.
We have been to Toojays many times--once with the TOTV-inspired liver & onion group--and have had prompt, good service. But mostly we go for lunch, and never in the high season, so mine is just one account. However, it is not high season now when the OP had a problem. So I don't know..
We really like their food. One of the best restos in TV.
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