Did that retention dept. call a few times and then they said no more. At that point our bundle (TV, Internet, Telephone) without any premium TV channels was over $200.00month (tax included). After over 14 years as a customer who paid all bills on time, I switched to Centurylink last December and have basically the same bundle. Total Bill is now $132.05 ( including taxes) Find it much easier to speak with Centurylink reps and they do respond to customer calls.
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