[Indydealmaker]

Originally Posted by rockyisle

Wondering what is up with TooJay's today. We arrived for a late breakfast around 10 this morning - no one in line.. but no hostess. We waited 5 minutes for her to reappear. She apologized and said she had to have a bathroom break, but that someone else was supposed to watch and cover for her while she was gone. Totally understandable. She was very apologetic - seated us with menus.
We knew what we wanted, so put them at the side of the table in plain sight. We waited and waited and waited for a wait person to appear. Guess we were seated in the black hole. There was a party of 4 on the side of us with drinks, so we knew they had been waited on.
We waited more - then I decided to time it to see just how long we would have to wait from that point on. 4 minutes later, I said - we are out of here...
We stopped back at the podium to let her know that we had waited more than 10 minutes for someone - anyone - to ask for our order... She was once again apologetic. but seriously???
I know I'm retired and I'm not punching a clock, but I'm not going to wait my life away for breakfast. We stopped at Panera and got almost exactly what we would have ordered at TooJay's without a hassle.
I'm writing this in hope that someone from TooJay's bothers to read these posts. They were in total dysfunction this morning... and it's not even high season...

I had an opportunity to talk with the manager, Bill, yesterday. I mentioned your post and he looked into your problem and verified the experience that you had. He would like for you to give him a call so that he can "make it right". Give Bill a call at 352-430-0415 Tell him about your post.